We all know the phrase “going postal,” right?  It’s when someone becomes extremely angry to the point of become violent, usually in the context of work.  It came about in response to a number of horrific incidents of violence committed by postal workers in the 1980s and ’90s.*

But this past week the Chicago Tribune ran a revealing story about the risks of violence posed to postal workers just doing their jobs.  In a place like Chicago, the workplace for mail carriers–the outdoors–presents natural health and safety risks, such as heat illness.  Being in Chicago, extreme weather conditions can be expected and prepared for.  But when routes run through high-crime areas, carriers’ work can become life-endangering from human factors of violence.

In the Tribune story, mail carrier Khalalisa Norris tells her story of being nearly gunned-down in a drive-by shooting (watch a video here).  Rodney Nelson, another mail carrier, describes being taken into an alley and held at gunpoint to hand over his mail bag.  And Berenda Walker was assaulted while organizing mail in her truck.

The National Institute for Occupational Safety and Health (NIOSH) reports that an average of 1.7 million people were victims of violent crime while working or on duty in the United States each year from 1993 through 1999 according to the Bureau of Justice Statistics (BJS).”

The Occupational Safety and Health Administration notes that “Violence in the workplace is a serious safety and health issue. Its most extreme form, homicide, is the fourth-leading cause of fatal occupational injury in the United States. According to the Bureau of Labor Statistics Census of Fatal Occupational Injuries (CFOI), there were 521 workplace homicides in the preliminary count of 2009 in the United States, out of a total of 4,349 fatal work injuries.”  (For more information, see the Bureau of Labor Statistics’ Census of Fatal Occupational Injuries summary).

More than simply a neighborhood safety story, the Tribune article shows that this is a workers’ rights issue.  Mail carriers have had to battle management to be transferred to other routes after being the victim of a crime.  And there is currently no policy that requires supervisors to inform carriers when co-workers are robbed or assaulted.   According to the Tribune, the carrier’s union, the National Association of Letter Carriers, (NALC) “is pushing for a better system of reporting incidents, more flexibility for carriers who have experienced violence, and a system that would notify all carriers after an assault, robbery or shooting.”

The story shows how local residents are not the only victims of neighborhood violence.  Norris reports that now some of the residents on her route will stay on their porches until she finishes delivery on that block, to ensure her safety.  This suggests the need for a coordinated effort between local community groups and worker organizations like the NALC.

* Despite this spate of tragedies, research has shown the phrase “going postal” to be unwarranted: “Researchers have found that the homicide rates per 100,000 workers at postal facilities were lower than at other workplaces. In major industries, the highest rate of 2.1 homicides per 100,000 workers was in retail. The next highest rate of 1.66 was in public administration, which includes police officers. The homicide rate for postal workers was 0.26 per 100,000.”

This blog originally appeared in Dignity at Work on August 21, 2011. Reprinted with Permission.

About the Author: Adam Kader is the Worker Center Director at Arise Chicago.